If you hear clicking or any other strange sounds emitting from your hard drive do NOT try any further recovery attempts. Damage to the platters can occur if the hard drive is continually run in degraded state and at times can make data unrecoverable.

Our Engineers are constantly involved with our research and development team to keep up to date with the most recent changes in hard drive technology. Often our R&D Team has developed new recovery technology even prior to its appearance to the general public.

We strive to make this stressful time as pleasant as possible for our customers. The moment your drive is received it is logged into our database with your details and assigned a case number. You are then immediately informed that we have received your hard drive and are provided with a case number. You can then track the progress of your recovery as it is updated. One of our Engineers will walk you through your recovery every step of the way.

We do not charge any diagnostic fees. We know that your drive is not working and will not charge you to tell you what you already know. We do not charge if we do not recovery data from your hard drive. Our data guarantee can put you at ease knowing that we will not charge unless we recover 100% of your lost data. We do not get paid unless we do our job. Our typical turn around time is 2 to 5 days from the time we receive the drive. Your data is our priority.

Online Hard Drive Recovery Quote or Print a Work Order Request Form.

Non Physical or Logical Hard Drive Recovery

However, there are times where the hard drive itself is not malfunctioning and in these cases we refer to the loss of data as "Logical Data Recovery". Our data recovery software will provide results in most of these cases. In these cases data has been lost due to accidental deletion, format, Fdisk or virus attack.

View our data recovery software page for more information.